Holiday Period Arrangements

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Tips for Ordering

UK Latest Recommended Ordering Dates

Europe Latest Recommended Ordering Dates

Reduced Operating Hours

Extended Returns for Christmas Gifts

 

Tips for Ordering

Check our tips below for placing orders during the festive season to avoid any delays in receiving your order.

  • Order as early as possible - We're extending our returns policy for gifts order in November and December
  • Double check your shipping address at checkout
  • Make sure someone is in to accept Royal Mail Signed For® orders
  • Estimated Delivery is from time of dispatch (not time of order) and we use Royal Mail to get your parcels to you

 

UK Latest Recommended Ordering Dates

N.B. Large items such as posts and rings which are shipped direct rom supplier, or special orders such as teamwear, are not included in these advised last posting dates. Please call for more details.

Orders are usually dispatched within 1 week day (Mon-Fri) of the order being placed. Please allow for Bank Holidays and reduced operating hours during the festive season.

For orders placed before 10am on week days (Mon-Fri) we aim to dispatch same day.

  • Wednesday 18 December (Before 10am):
    • 2nd Class
    • Royal Mail Signed For® 2nd Class
  • Friday 20 December (Before 10am):
    • 1st Class
    • Royal Mail Signed For® 1st Class
    • Royal Mail Tracked 24®
      (includes free delivery on orders over £50 and our Flat rate £4.50 any size tracked service)
  • Monday 23 December (Before 8am):
    • Royal Mail Special Delivery Guaranteed®
    • 8am Cutoff for Same Day dispatch

 Dispatches wil be made throughout the holiday period on days when both SwiSh and the Royal Mail are operating. Elapsed time for all delivery services will be longer than usual due due to any bank holidays and weekends.

Europe Latest Recommended Ordering Dates

Please refer to the Royal Mail International Delivery for more information.

 

Reduced Operating Hours

You will still be able to place orders throughout the festive season, however SwiSh will be closed for Order Processing and Customer Support on all Bank Holidays and will operate reduced hours between Christmas and New Years.

Sunday 22 December: Normal Operations
Monday 23 December: 10am - 3pm
Tuesday 24 December: 10am - 3pm
Wednesday 25 December: --- CLOSED ---
Thursday 26 December: --- CLOSED ---
Friday 27 December: 10am - 3pm
Saturday 28 December: 10am - 3pm
Sunday 29 December: 10am - 3pm
Monday 30 December: 10am - 3pm
Tuesday 31 December: --- CLOSED ---
Wednesday 1 January: --- CLOSED ---
Thursday 2 January Normal Operations

 

Extended Returns for Christmas Gifts

For your peace of mind, we've extended our returns policy for orders placed during November and December 2019 until January 15th 2020 for goods bought as Christmas gifts.

See our Terms and Conditions for more information. All returned goods must be:

  • Unused
  • With tags attached
  • In manufacturers' original packaging
  • Received before or on January 15th 2020
  • Suitable for resale at full value

 

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